Privacy Policy

What this policy covers

This policy explains what happens to information you give us through shubhamhotel.com — the enquiry forms, the contact page, and any email or phone contact that follows from them. It applies to Hotel Shubham Beach, Puri and Hotel Shubham, Rourkela.

What we collect

When you submit an enquiry we collect the name, phone number and email address you enter, the property and purpose you select, your message, and for event enquiries the event type, guest count and preferred date.

Our server also records the IP address the enquiry came from and the page it was sent from. We use this only to stop automated spam and to know which page generated the enquiry.

What we do not collect

We do not ask for and never collect payment card details, bank details, or government identity numbers through this website. If any page ever appears to ask you for these, do not enter them — contact us on +91 97760 96999 instead.

This website does not run advertising trackers or sell data to third parties.

How we use it

To answer your enquiry, and to follow up about the stay or event you asked about. Enquiries are routed to the team at the property you selected.

We keep a record of enquiries so that nothing is lost if an email fails to deliver. Those records are stored outside the public website and are not accessible from the internet.

Who sees it

Your enquiry is seen by the reservations and management team at the relevant property. We do not sell, rent or trade your information.

Email is delivered through our hosting provider's mail service, and the site is served by our web host. Both process data on our behalf in order to run the site.

Third-party services

Booking buttons on this site link out to MakeMyTrip. Once you follow one of those links you are on their website and their privacy policy applies, not ours.

Some pages embed Google Maps so you can find us. Google may set cookies when a map loads. Fonts and a small number of scripts are loaded from Google Fonts, Fontshare and jsDelivr.

Cookies

This website does not set advertising or analytics cookies of its own. Embedded Google Maps may set cookies. You can block cookies in your browser without affecting your ability to read the site or send an enquiry.

How long we keep it

Enquiry records are kept for as long as they are commercially useful — typically up to three years — so that we can recognise returning guests and honour previous quotes. You can ask us to delete yours at any time.

Your choices

Write to us at the address below to ask what we hold about you, to correct it, or to have it deleted. We will action reasonable requests within 30 days.

If you no longer want to hear from us about an enquiry, say so in a reply and we will stop.

Contact us about this policy

Shubham Hotels · reservations +91 97760 96999

Hotel Shubham Beach — Chakratirtha (C.T.) Road, Puri 752001, Odisha · +91 97760 87888 · [email protected]

Hotel Shubham — Bisra Road, Rourkela 769001, Odisha · +91 97760 92999 · [email protected]